Who we are
We’re No Nonsense Education, a tutoring agency based in London offering academic support and entrance exam preparation.
You can contact us at:
Email: randal@nononsenseeducation.com
Address: London, UK.
At No Nonsense Education, we take your privacy seriously. This policy sets out how we handle your personal data when you use our website (www.nononsenseeducation.com) or contact us directly.
Collecting Data
We collect the following types of personal data:
- Contact details — such as your name, email address, and phone number when you get in touch with us.
- Student information — if you enquire about tutoring, we may collect details about your child’s age, year group, school, and academic needs.
- Website usage data — like your IP address, browser type, and the pages you visit, collected via cookies (see below).
- Any other information you choose to provide when you contact us.
Use of Data
We use your data to:
- Respond to your enquiries
- Provide and manage tutoring services
- Send occasional updates or newsletters (if you’ve opted in)
- Improve our website and services
We do not sell your data to anyone.
Cookies
Our website uses cookies to help us understand how visitors use it and to improve your experience. We may use tools like Google Analytics for this purpose.
You can disable cookies in your browser settings if you prefer not to share usage data.
Data Sharing
We may share your data with:
- Tutors who work with us, where relevant to your enquiry or tutoring sessions
- Service providers who help us manage our website and communications (e.g. website hosts or email tools)
We only share what’s necessary and ensure all partners are GDPR-compliant.
Record retention
We only keep your data for as long as necessary — typically for as long as you are a client, or for up to 2 years after your last interaction with us. You can ask us to delete your data at any time.
Your rights
Under UK data protection laws (GDPR), you have the right to:
- Access the personal data we hold about you
- Correct any errors
- Request deletion of your data
- Object to or restrict how we use your data
- Withdraw your consent (if you’ve given it)
To exercise any of these rights, email us at randal@nononsenseeducation.com.
Changes
We may update this policy from time to time. The latest version will always be on this page.